Managing and Leading Your People Effectively to Support Business Success
Do you or your Line Managers struggle to manage under-performance, unacceptable behaviour or poor attendance effectively? Do you avoid those conversations because you feel uncomfortable with conflict and worry that you’ll struggle to manage things if the situation escalates? Those conversations aren’t easy and it can be tempting to avoid them but if you do that, nothing will change and the strength and resilience of your business can be effected.
The KW Inner Strength three-day leadership development programme helps Employers and Line Managers to tackle performance, behaviour and attendance issues effectively to achieve positive outcomes and proactively develop a culture of workforce wellbeing.
Delivered online, at your business premises or an external location of your choice, the course can be delivered as a three-day block, or as separate days to reduce the impact of staff absence.
For example, on a Tuesday, for three weeks.
The KW Inner Strength leadership development programme can help if:
- Under-performance, unacceptable behaviour and poor attendance are going unchallenged in your business because Managers are reluctant to tackle those difficult conversations
- Managers fear confrontation and doubt their ability to deal with issues assertively
- Managers feel intimidated if a conversation escalates and worry that their inexperience will make them feel nervous and lack conviction
- Legacy behaviours are embedded in the team and have been normalised
- Managers feel overwhelmed by the number of performance, behaviour and attendance issues there are to deal with
- You want to develop an effective workforce wellbeing culture to deal with issues proactively to support business success
The KW Inner Strength leadership development programme will help Line Managers and Team Leaders to:
- Manage people proactively, assertively and effectively to support the strength, resilience and success of your business
- Tackle the difficult conversations around performance, behaviour and attendance with confidence, kindness and compassion to achieve the employer/employee win-win
- Feel confident that they can manage difficult conversations and escalating behaviours effectively to achieve positive outcomes
- Manage embedded legacy behaviours effectively and set expectations in line with your defined workforce wellbeing culture
- Identify and embed a workforce wellbeing culture which supports improved productivity and the success of your business
Course content includes:
- The communication and behaviour of effective leaders
- Assertive language and behaviour to support your success
- Communicating with influence
- Giving constructive feedback
- Defining expectations of performance, behaviour and attendance
- The value of a consistent approach
- Managing difficult conversations effectively to achieve positive outcomes
- Managing escalating behaviours
- Managing the impact of engaged and dis-engaged staff
- Developing and maintaining effective workforce wellbeing cultures
Course costs:
Online delivery (via Zoom) – £425 per delegate
Face-to-face delivery – £540 per delegate
(+ Trainer expenses depending on your location)
You can view the full content of the training here and contact us to book leadership development training
to support the development of the Team Leaders and Line Managers in your business.
Email: kw.innerstrength@outlook.com
Tel: 07988 767902